News
Sanha IT Accelerates Digital Transformation of Small and Mid-Sized Hotels with Wings Smart Kiosk
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2024.12.05
- Integrates hotel solutions, kiosks, and PMS to support systematic management of reservations, rooms, and staffing
- ‘Wings Smart Kiosk’ gains popularity with self-check-in and multilingual support; cumulative sales soar by 450% after launch
Sanha IT (Co-CEOs Hakki Son and Kyunghoon Chun), a cloud-based hospitality solutions provider, is spearheading the digital transformation of the domestic and global hotel industry with its specialized solutions for small and medium-sized hotels, including the cutting-edge 'Wings Smart Kiosk.'
Sanha IT has a proven track record of delivering optimized hospitality solutions to global hotel chains and large-scale hotels. Earlier this year, the company expanded its product lineup to address the unique needs of small and medium-sized hotels with 70 rooms or fewer. This strategic expansion allows hotels of various sizes and types to simultaneously lower operational costs and enhance customer convenience, thereby improving overall operational competitiveness.
Sanha IT's specialized solutions for small and medium-sized hotels feature seamless integration across kiosks, PMS, and CMS. This integration enables systematic management of core hotel processes such as guest reservations, room assignments, and workforce operations.
A standout offering, the 'Wings Smart Kiosk'—developed in collaboration with Samsung Electronics—automates front desk operations with self-check-in/check-out and adult verification features, improving the efficiency of on-site staff. This innovative offering also reduces guest wait times and provides a user-friendly environment. Supporting four languages, including Japanese and Chinese, the kiosk ensures exceptional satisfaction for both domestic and international guests. Since its launch earlier this year for small and medium-sized hotels, kiosk sales have surged by approximately 450% compared to the previous year, with increasing interest from large hotels.
Co-CEO Kyunghoon Chun of Sanha IT remarked, “Our hotel solutions, including the Wings Smart Kiosk, are elevating operational efficiency for businesses and enriching the quest experience. We will continue to expand our suite of customized services that meet diverse customer needs through innovative technology.”